Terms of use

1. Who we are This website (the "Service") is operated by RESOLVEMYDISPUTE LIMITED, a company registered in England and Wales (company number 15182581), registered office Room 8, Redhills House, Penrith CA11 0DT ("we", "us"). By using the Service you agree to these terms. 2. What the Service is The Service is a self-serve document preparation tool. You answer a fixed set of questions and the Service places your answers into a standard statutory demand template for use in England and Wales only. You then serve the document yourself. 3. No legal advice We are not a law firm, we are not solicitors, and we are not regulated by the Solicitors Regulation Authority or any other legal regulator. Nothing on the Service – including the questions, guidance text, general explanations, the AI helper or the finished document – is legal advice. We do not review your answers, check your facts, assess the strength of your claim, or tell you whether a statutory demand is right for your situation. 4. Your responsibility to take independent advice You are solely responsible for deciding whether to use a statutory demand and for every step that follows, including: checking the debt is due and undisputed; checking the document is complete and accurate; serving it correctly; calculating deadlines; and any later bankruptcy or winding-up petition, court application, set-aside application or negotiation. We strongly recommend you take independent legal advice from a qualified solicitor before preparing, serving or acting on a statutory demand, and at every later stage of the process. 5. Your answers You must give true, complete and accurate information. You must not use the Service where the debt is disputed, where there is a counterclaim or set-off, or where you are unsure – using a statutory demand in those circumstances can lead to it being set aside and you being ordered to pay costs. 6. AI helper The AI helper only gives general explanations of terms and can tidy your wording. It will not answer questions about your situation and must not be treated as advice. It may make mistakes; always check what it produces. 7. Payment The fee shown is payable before download. Payments are processed securely by our payment provider. Because the document is produced and made available immediately, you agree that you lose the right to cancel once the download is made available, to the extent permitted by law. If a technical fault stops you receiving your document, contact us and we will help or refund. 8. Limitation of liability The Service is provided "as is". To the fullest extent permitted by law, we are not liable for any loss arising from your use of the Service or the document, including any loss from a demand being set aside, costs orders, missed deadlines, or decisions you make. Our total liability to you is limited to the fee you paid. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot lawfully be limited. 9. Acceptable use You must not use the Service for any unlawful purpose, to harass anyone, or to make a demand you know to be false. 10. Changes and law We may update these terms from time to time. These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction.